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I was so impressed with their 1st job, I had to call them to do our ensuite as well. Very happy!
Verified Shiny Shower review
Every eligible leaking shower repair is backed by a 10-year workmanship warranty for long-term peace of mind.
SERVICE WARRANTY TERMS & CONDITIONS
ABN: 17 697 567 490
Effective Date: May 2026
These Warranty Terms & Conditions apply to all services completed by Shiny Shower Pty Ltd ("Shiny Shower", "we", "our", "us").
This warranty is provided to the original customer listed on the invoice for the property where the works were completed.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law.
Customers are entitled to remedies where services fail to meet statutory consumer guarantees under applicable legislation.
This warranty operates in addition to any rights and remedies available under Australian Consumer Law.
Subject to these terms and conditions, Shiny Shower Pty Ltd warrants that workmanship completed by us will remain free from defects directly caused by faulty workmanship during the applicable warranty period.
This warranty applies only to:
This warranty does not apply to unrelated areas, hidden defects, adjoining building elements, or defects outside the completed scope of works.
Warranty periods commence from the completion date of the works.
| Service Type | Warranty Period |
|---|---|
| Silicone Replacement | 12 Months |
| Standard Cement Grouting | 24 Months |
| Epoxy Grouting | 10 Years |
| Waterproofing Repairs | 10 Years |
| Partial Shower Rebuilds | 10 Years |
| Full Shower Rebuilds | 10 Years |
For qualifying leak repair, waterproofing, and rebuild services completed by Shiny Shower Pty Ltd, we warrant that repaired areas will remain watertight during the applicable warranty period where failure is caused directly by defective workmanship completed by us.
This warranty applies only to repaired areas completed by Shiny Shower Pty Ltd and does not guarantee against:
Shiny Shower Pty Ltd may use specialised grout systems, sealants, membranes, adhesives, silicones, and repair materials depending on the service provided.
Natural variation in:
may occur and does not constitute a defect.
Shiny Shower Pty Ltd is not responsible for pre-existing damage, deterioration, or hidden defects discovered before, during, or after works are completed.
This includes:
Where additional defects are identified, further repair works may be recommended at additional cost.
If recommendations for further repairs or rebuilds are declined by the customer, warranty coverage may be limited accordingly.
This warranty does not cover:
To maintain warranty validity, the customer must:
Failure to reasonably maintain the repaired area may void this warranty.
Customers acknowledge that:
This does not necessarily indicate ongoing leakage or warranty failure.
Shiny Shower Pty Ltd must be provided reasonable access to inspect any alleged warranty issue before third-party repairs are undertaken.
Customers must provide Shiny Shower Pty Ltd with a reasonable opportunity to assess and rectify any verified warranty-related defect.
Unauthorised repair works completed by others prior to inspection may void this warranty.
To the maximum extent permitted by law, Shiny Shower Pty Ltd's liability under this warranty is limited to:
Shiny Shower Pty Ltd is not liable for:
Many Shiny Shower services are repair, maintenance, or rejuvenation solutions intended to extend the usable life of tiled wet areas without complete demolition.
Unless expressly stated otherwise in writing, services completed by Shiny Shower Pty Ltd are not represented as a complete bathroom renovation or full structural reconstruction.
This warranty applies only to the original customer listed on the invoice and is not transferable unless agreed in writing by Shiny Shower Pty Ltd.
Warranty claims must be submitted as soon as reasonably possible after an issue is identified.
Claims should include:
Claims can be submitted via:
Phone: 1300 585 087
Email: warranty@shinyshower.com.au
Website: www.shinyshower.com.au
See why Melbourne homeowners trust Shiny Shower for rebuilds, leaks, and other shower repairs.
I was so impressed with their 1st job, I had to call them to do our ensuite as well. Very happy!
Daniel came out regrout and recaulk our two showers and the whole experience was seamless. He was clear about the scope from the start, delivered a flawless finish, and kept everything clean and professional throughout. Couldn’t fault the service…Daniel came out regrout and recaulk our two showers and the whole experience was seamless. He was clear about the scope from the start, delivered a flawless finish, and kept everything clean and professional throughout. Couldn’t fault the service & would absolutely recommend.
Could not be happier with the final result after having my shower rebuilt by the Shiny Shower team. Total professionalism, attention to detail and an immaculate finish. After finding it difficult to connect with other tiling/shower rerouting…Could not be happier with the final result after having my shower rebuilt by the Shiny Shower team. Total professionalism, attention to detail and an immaculate finish. After finding it difficult to connect with other tiling/shower rerouting companies, it was a pleasure having the team at Shiny Shower complete my shower rebuild with passion, commitment and care. Could not recommend these guys more!
Great service. I was able to book in quickly and they turned up on time fixed my shower hinges and then cleaned before they left. Happy with the final product and saved me from having to get a new shower screen. Will definitely use again if need.
Put on new white grout which has made a huge difference to our shower tiles. Lucky it wasnt a leak as we cant find these tiles anywhere anymore. Daniel did a comprehensive leak detection test to make sure and it put my mind at ease before the job.
Shiny Shower lived up to their name. Daniel did a great job, and the end result was magnificent. The shower looked brand new, as if it's never been used. Great job!
We had a rough run before this got stuffed around by two different contractors and the job just kept getting worse. By the time we found Shiny Showers we were honestly over it, but they handled everything properly from the start and gave us a lot…We had a rough run before this got stuffed around by two different contractors and the job just kept getting worse. By the time we found Shiny Showers we were honestly over it, but they handled everything properly from the start and gave us a lot more confidence in the trade industry. Daniel is such a great guy and im happy to recommend him and his team to anyone who needs bathroom and shower work from now on. Thanks for everything mate.
Very happy with this one. Peter helped make sure the tiles matched the rest of the bathroom, and the niche came up great too. Looks really classy. Thanks guys
The boys did a really good job on the shower rebuild. Very grateful to Shiny Shower.
Exceptional service! The team was professional and completed the work on time. Highly recommend.
Peter and Dee did a perfect job re-grouting and sealing two showers. Thanks for all your help!
Daniel is very professional with a website that made booking in a time for a quote and then later works so easy. He arrived on time each time which is no feat and was much appreciated as we negotiated home and work life. Daniel also did a fantastic…Daniel is very professional with a website that made booking in a time for a quote and then later works so easy. He arrived on time each time which is no feat and was much appreciated as we negotiated home and work life. Daniel also did a fantastic job with our bathrooms - each having several issues: water damaged tiles and minor leaks (Causing various flow on effects to ceilings and floors). I highly recommend Daniel. Our bathrooms look great and more importantly are waterproofed and sealed.
I couldn’t be happier with the service! The quality of the grouting work was excellent — everything looks clean, precise, and completely refreshed. You can tell they take real pride in their work and pay attention to the small details. What…I couldn’t be happier with the service! The quality of the grouting work was excellent — everything looks clean, precise, and completely refreshed. You can tell they take real pride in their work and pay attention to the small details. What really stood out was going above and beyond! They even did the silicone around my basin at no extra cost, which was such a thoughtful touch and made a big difference to the overall finish. Professional, efficient, and genuinely lovely to deal with. I’d highly recommend them to anyone needing grouting or sealing work done!
These guys are pros when it comes to shower grout. Our showers look like new again. Thanks!
We were very happy with their service. Daniel and Mark were very cooperative, efficient and friendly.
From booking to job completion, these guys were awesome. We had a very small window of time to do the job, they quoted and completed the job within days. Cannot thank them enough for doing what they did. And the job was brilliant. Great finish,…From booking to job completion, these guys were awesome. We had a very small window of time to do the job, they quoted and completed the job within days. Cannot thank them enough for doing what they did. And the job was brilliant. Great finish, looks fantastic, like a new bathroom.
Had my elderly mum’s shower repaired by the team. They were great to deal with, patient, understanding, and took the time to understand what she needed instead of rushing through the job. We decided to change it to a shower base and will use an…Had my elderly mum’s shower repaired by the team. They were great to deal with, patient, understanding, and took the time to understand what she needed instead of rushing through the job. We decided to change it to a shower base and will use an adhesive floor mat to help reduce the risk of slipping while showering. I really appreciated how thoughtful and considerate they were with her situation. It didn’t feel like just another job to them.
Had our old shower completely rebuilt and honestly didn’t expect it to come up this clean. The space is pretty narrow but they made it feel a lot more open and modern. Tiles are straight, finish is neat, and the drainage works properly now which was…Had our old shower completely rebuilt and honestly didn’t expect it to come up this clean. The space is pretty narrow but they made it feel a lot more open and modern. Tiles are straight, finish is neat, and the drainage works properly now which was our biggest issue before. They were easy to deal with, turned up when they said they would, and didn’t leave a mess behind. Happy with the result.
Got the shower regrouted and it’s come up great. The floor looks clean again and the grout lines are sharp. Now the rest of the bathroom looks average next to it haha, might have to get that done too. Good stuff.
We originally just had leaking tiles but Daniel suggested switching to a shower base instead which made a lot more sense long term. Ended up being cheaper and way more reliable. Were very happy with the finish. No more worrying about leaks which is…We originally just had leaking tiles but Daniel suggested switching to a shower base instead which made a lot more sense long term. Ended up being cheaper and way more reliable. Were very happy with the finish. No more worrying about leaks which is the main thing we wanted. Pretty straightforward process and no issues with the team.
Common questions about warranty coverage, exclusions, and claims.
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